Privacy Policy

This Privacy Policy is effective as of April 12th, 2017.

Belmora LLC, a Virginia limited liability company (the "Company"), has created this privacy policy (the "Policy") in order to explain our privacy practices so that you know when and how your personal information is collected, used, disclosed, and protected with respect to this website (the "Website"). To use the Website, you (a) must be 18 years of age or older, or (b) must be 13 years of age or older and have the consent of your parent or legal guardian with respect to the Agreement. By using the Website, you consent to the privacy practices described in this Policy, which we may modify periodically. Therefore, you should read this Policy carefully in order to understand our privacy practices.

We collect personally identifiable information ("Personal Information") about you through our Website when you provide such information in connection with the request for a product, service, or information. In addition, if you use a mobile device to access the Website, we collect the corresponding Unique Device Identifier, which may be considered Personal Information. Generally, you can browse our Website without providing any Personal Information other than the Unique Device Identifier, if you use a mobile device. However, for example, if you decide to place an order, we will ask you for Personal Information that may include your name and shipping and billing address, your phone number(s), your email address, and your credit card number with its expiration date. If you choose to fill out a user registration form, a survey form, or a sweepstakes or contest form, we may ask for your contact information (e.g., name, email address, and postal address), your age group, or your date of birth. You can modify or update your Personal Information on the Website by modifying the information related to your account. From time to time, we may also ask you for additional information, such as gender, income level, and information about your past experiences with the Company's products. When you submit your Personal Information to the Website, you are giving us your consent to collect, use, and disclose your Personal Information in accordance with the provisions of this Policy.

We may also collect, store or accumulate certain aggregated information that does not personally identify you regarding your use of this Website, such as information indicating which of our pages are most popular, your IP address, your browser type, such as Internet Explorer®, Safari®, Chrome®, etc., your city, time zone, referring URL, or operating system, such as Windows®, Mac®, iOS® or Android®. The collected information may be used in an aggregated form for internal Company purposes, such as compiling statistics, developing marketing plans, personalizing content, and improving the Website. We may share or transfer such aggregated information that does not personally identify you to our affiliates, dealers, and partners.

Children's Privacy Policy. We do not intentionally collect personal information from children under 13 years of age. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifying information, the child's parent, guardian or legal representative should contact us at support@flanaxusa.com if they wish to have this information removed from our files so that it is not retrievable.

The Company and its affiliates and subsidiaries may use the Personal Information you provide to fulfill your request for a product, information, or other service; to respond to a request via email or other means, or to create and deliver our newsletters, surveys or marketing communications disseminated either by email or postal mail; to contribute to the improvement of our website or our services; or to personalize the experiences of people who visit our website. Additionally, the Company may make your name, email address, postal address, and/or phone number available to carefully selected business partners, vendors, and other third-party organizations for the purpose of providing you with information about products, services, and special offers that in our opinion may be of interest to you or to improve our products, services, and advertising plan. Many of our users consider this a valuable service that also saves them time.

We want to communicate with you via email and/or postal mail only if you want to receive news from us. If for any reason you no longer wish to receive messages from the Company by email and/or postal mail, you can remove your name by sending a notification to support@flanaxusa.com. Also, if you do not want us to share your Personal Information with third-party organizations, you can inform us by sending an email to support@flanaxusa.com. Processing your request may take up to 10 days. Please note that if you choose not to receive marketing communications from the Company by email, you may still receive "Transactional" correspondence related to your order by email or postal mail (e.g. order confirmation, shipping information, customer service communications, etc.). If you have any questions or concerns regarding this statement, please contact us at support@flanaxusa.com. We may enter into contracts with individuals or third-party companies for the provision of certain services, including email and hosting services, credit card processing, shipping, data management, surveys and marketing, promotional services, support in fraud prevention or mitigation, etc. We refer to them as our "Service Providers". We may share Personal Information with our Service Providers only to the extent necessary to perform their functions, but such Service Providers may not use such information for any other purpose.

We do not share information about your credit card with non-affiliated third parties unless you authorize us to do so, or unless it is necessary to fulfill our responsibilities, which may include, for example, delivering a product or service requested by you.

The Company may, at its sole discretion, disclose Personal Information in certain circumstances: (1) when we have reason to believe that the disclosure of such information is necessary to identify, contact, or take legal action against a person who may cause harm or interfere (whether voluntarily or involuntarily) with the legal rights of the Company or the website, or any person who may be harmed by such activities; (2) when we believe in good faith that the law requires it, including for the proper compliance with a legal process against the Company; and (3) in situations involving the physical safety of any person or entity.

Information about our users, our customers, and our website is one of our business assets. Therefore, such information, including Personal Information, may be disclosed as part of any merger or acquisition, formation of a separate company, or sale or pledge of Company assets, as well as in the event of insolvency, commercial bankruptcy, or suspension of payments in which Personal Information would be transferred as one of the Company's business assets.

We use Secure Sockets Layer (SSL), an advanced security protocol that protects information about your credit card and ensures a secure process for placing orders online. SSL internet connections are encrypted, thus protecting all information related to credit card orders, including your name, address, and credit card number, so that it cannot be read in transit. We use secure technologies, controls to protect privacy, and restrictions on employee access to safeguard your Personal Information. However, please note that while we employ security measures that are industry standard to safeguard the security of your Personal Information, it is not possible to guarantee the absolute security of any transmission made over the internet.

Our policy states that you will not be responsible for any unauthorized charges to your card as a result of making purchases on one of our websites. It is our understanding that, under the provisions of the Federal law called the Fair Credit Billing Act, your bank cannot hold you responsible for more than $50.00 in fraudulent charges. If your bank holds you responsible for any portion of the $50.00, we will cover the total amount of liability for you up to the full amount of $50.00. We will only cover this liability if the unauthorized use of your credit card was not your fault while making purchases using our secure server. In the case of unauthorized use of your credit card, you should notify your credit card provider in accordance with their notification rules and procedures.

Like many e-commerce websites, we use various commonly used technologies on this website, such as cookies, clear gifs, networking traffic monitoring, and active scripting. We use these technologies to monitor the performance of the website; measure its effectiveness; tailor our products, services, and advertising to your and others' personal interests; estimate the size of our audience; help our online merchants track visits and sales through our website and process your order; track your participation in our promotions, contests, and sweepstakes, and/or analyze your attendance patterns. In addition, we may subcontract these tasks to third parties; however, these third parties cannot use or disclose your Personal Information for any other purpose.

Cookies are small pieces of information stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually modify your browser settings to prevent this. However, if you disable cookies, you may not be able to order products or use other aspects of our website, and your experience may be less than satisfactory.

Clear gifs (also known as web beacons or pixel tags) are small graphics with a unique identifier and a function similar to that of cookies and are used to help us closely monitor activity on our website and optimize our advertising plan.

Network traffic monitoring is a type of programming that tracks and analyzes network traffic and can be used to capture data transmitted over a network, including plain text data and computer IP addresses. Active scripting is a programming code designed to collect information about your interactions with the website, such as the links you click. The code is temporarily downloaded to your computer or mobile device either from our server or from a third-party service provider's server; it actively functions only while you are connected to the website and is disabled or suppressed when you disconnect.

We may automatically combine aggregated information with your Personal Information. In such cases, we will apply this Policy to the combined information.

Some web browsers offer a Do Not Track (DNT) signal. A DNT signal is an HTTP header field that indicates your preference regarding simple tracking or user tracking across sites. We are currently unable to accept DNT signals. We also work with third-party entities that use tracking technologies on our website to offer personalized advertising on our behalf and/or on behalf of other Internet advertisers. These companies may collect information about your activity on our website and your interaction with our advertising and other communications, and use this information to determine which ads you will see on third-party websites and applications. For more information about this practice and to learn about your options, you can visit www.aboutads.info.

Our website may offer links that allow you to navigate to third-party websites. We are not responsible for the content or information found on such websites. Moreover, these other websites have their own privacy policies. If you visit one of these sites, it is advisable to review their privacy policy. For example, you may have arrived at the Company's website through a link found in an advertisement on another site. In such cases, the site from which you have navigated may collect information about people who click on the advertisement or link. Please consult the privacy policies of these sites to determine how they collect and use your information.

Like almost all websites, our website may be accessed by international users. By visiting our website and providing us with data, you acknowledge and agree that your Personal Information may be processed for the purposes identified in this Policy. Additionally, such data may be stored on servers located outside the jurisdiction of your residence or in jurisdictions that have less stringent privacy practices than your own. By providing us with data, you consent to the transfer of such data.

Section 1798.83 of the California Civil Code allows customers of the Company who are California residents to request and obtain from us, once a year and free of charge, information about the Personal Information we have disclosed to third parties (if any) for direct marketing purposes during the previous calendar year. If applicable, this information would include a list of the types of Personal Information that have been shared and the names and addresses of all third-party entities with whom we have shared such information in the immediately preceding 12 natural months. If you are a California resident and would like to make such a request, please send your request in writing to:

Belmora LLC
Attn: California Privacy Rights
3033 Wilson Blvd.
Suite 700
Arlington, VA 22201

We may periodically modify this Privacy Policy. If we decide to modify our Policy, we will post the modified Policy here. Since we may make changes at any time without prior notice, we recommend that you periodically review this Policy. Your continued use of the Site after such modifications have been posted constitutes your acceptance of the same, both with respect to information we may have collected about you previously and with respect to information we may collect about you in the future. If you do not agree with the modifications, please discontinue your use of our Site.